The Space is a contemporary coworking centre that is home to productivity, innovation, co-creation and the stars of today and tomorrow.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ikoyi, Lagos
Employment Type: Full-time
- The Space is looking to hire a customer service executive for our client.
- As a customer service executive you are the client’s primary point of contact who helps customers with complaints and questions, gives customers information about products and services, takes and processes orders e.t.c.
- Our ideal candidate must be emotionally intelligent and must maintain a calm composure at all times.
- Responding promptly to customer inquiries
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints
- Keep records of customer interactions, process customer accounts, and file documents
- Knowing our services inside and out so that you can answer questions
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process.
- Generate sales leads
- Build sustainable relationships and trust with customers through open and interactive communication.
- Must be presentable
- Proven experience as a Customer Service executive
- Minimum qualification of B.Sc
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- Customer orientation and ability to adapt/respond to different types of characters
- Analytical and problem-solving skills
- Excellent listening skills and an empathetic voice and manner
- Basic knowledge of computer software and office systems.
N80,000 – N110,000 Monthly.
Application Closing Date
8th April, 2022.
How to Apply
Interested and qualified candidates should send their Resume to: firstname.lastname@example.org using the Job Title as the subject of the email.
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