If you are seeking a flight attendant job, you should read this job description guide to know the duties and responsibilities to expect.
Flight attendants can also be called cabin crew and are responsible for the welfare of flight passengers.
Examples of flight attendants’ duties and responsibilities include performing safety checks, making information available to passengers, and ensuring that all passengers are comfortable.
They are also responsible for assisting passengers in the case of an emergency or crisis and acting in compliance with flight safety precautions.
Ideal candidates for this job must speak English accurately, quickly, and confidently. You can check the best universities for English and Literature.
You must also possess good communication, interpersonal, and customer service skills.
This is because these skills are essential for performing your duties and responsibilities.
In most countries, candidates under 18 are not eligible to become members of the flight cabin crew.
If you want to know what the duties and responsibilities of a flight attendant are, keep reading.
But before discussing that, let’s see what flight attendants do.
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What Does a Flight Attendant do?
The government obligates airlines to provide a cabin crew responsible for flight passengers’ safety and welfare.
The basic duties of these flight attendants are to ensure that passengers are comfortable, safe, and well taken care of.
They are also in charge of ensuring that all passengers adhere to all relevant flight rules and regulations.
Some passengers may be very difficult to deal with, and a good flight attendant must have problem-solving skills.
Also, some minutes before a flight takes off, flight attendants assist the pilot in giving a flight briefing.
During flight briefings, passengers are given necessary flight information, such as the rules and regulations and the number of hours the journey is expected to take.
Flight attendants are also responsible for serving food and beverages to passengers.
During the flight and just before landing, flight attendants ensure that all passengers fasten their seatbelts.
Now you know what flight attendants do, let’s discuss the duties and responsibilities of a flight attendant.
Before descending from the plane, flight attendants are expected to survey the plane to ensure everything is in good condition.
Also, they are responsible for preparing flight reports.
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What are the Duties and Responsibilities of a Flight Attendant?
It is necessary to take this job description section very seriously because it contains what your employer expects of you.
Here are some of the duties and responsibilities of a flight attendant usually featured in their job description:
#1. Ensure Safety Measures are Adhered to
They ensure that all activities in the aircraft are carried out in compliance with safety standards.
Also, they assist in performing safety checks as well as passenger checks.
Also, they relate safety measures to passengers and resolve safety issues in the case of an emergency or crisis.
#2. Provide Information to Passengers
The flight attendant must provide relevant information to passengers.
They provide safety guidelines to passengers and also updated flight information.
#3. Provide in-Flight Services
Another responsibility of a flight attendant is to provide in-flight services.
Such services include serving food and beverages and meeting passengers’ needs.
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#4. Attend Training Programs
Periodically, airlines organize training programs for their staff.
Therefore, as airline staff, flight attendants are expected to attend and participate in such training programs.
Usually, the training aims to update staff on a new approach to ensure safety.
#5. Ensure Passengers Comfort
A flight attendant must ensure that passengers are comfortable and well attended to.
But, a passenger’s comfort has to align with the company’s safety rules and regulations.
Other duties and responsibilities of a flight attendant are usually listed in their job description.
What Qualifications Do I Need to Become a Flight Attendant?
Although the minimum academic requirement for becoming a flight attendant is a high school diploma, employers prefer employing those with a college or university degree.
In the United States, flight attendants must not be under 18 years old; some airlines have a higher age restriction.
Also, employers prefer employing candidates with years of experience in public service.
Due to the work requirements of flight attendants, employers also conduct a physical examination before employing candidates.
You must be up to five inches tall and have clear vision.
Even after you have been employed, you must maintain physical fitness and practice good hygiene and etiquette.
Aside from age and physical examination, employers also conduct security verification on candidates before employing them.
In the United States, they perform 10-year background checks, drug and alcohol tests, and fingerprint tests with the police.
Successful candidates who are employed are then given training by their employer.
This training usually takes 3-6 weeks to complete.
After the training, they are required to obtain a license to fly.
Before a newly employed flight attendant is assigned a monthly assignment, they are placed on a reservation.
Reservation implies they are called upon to work only when an employee is absent, or an extra flight exists.
Depending on the airline’s staffing, this reservation may last for up to a year.
Sometimes, a reservation may last for up to seven years.
But, all things being equal, a newly employed flight attendant will be given monthly assignments after some months or years of reservation.
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What Skills Should a Flight Attendant Have?
Aside from the above qualifications, there are certain skills employers prefer flight attendants to have.
These skills are essential in performing most of their duties and responsibilities.
Here are some of the skills usually featured in a flight attendant job description:
#1. Communication Skills
A good flight attendant must be able to relate relevant information, such as safety precautions, to passengers.
You should be able to communicate effectively verbally and in writing as well.
Also, successful flight attendants should have good listening abilities.
You should be capable of listening attentively to understand passengers and satisfy them better.
#2. Interpersonal Skills
Flight attendants are always expected to appear professional and cautious.
They should be able to relate well with colleagues and Interact well with passengers.
All of these boil down to developing the right kind of relationship with colleagues and passengers.
#3. Customer Service Skills
Also, flight attendants are supposed to be customer-oriented.
They should be capable of seeing things from the passengers’ point of view and have their welfare and satisfaction as a priority.
But, passenger welfare must not be at the expense of safety measures and precautions.
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#4. Problem-Solving Skills
An ideal flight attendant must be a troubleshooter.
You must be able to handle passengers who seem to be difficult.
Also, you must stay calm in an emergency and help salvage the situation.
The job of a flight attendant requires moving from one place to another.
Therefore, employers look for candidates who are flexible to the company’s needs.
Where Do Flight Attendants Work?
Typically, flight attendants work for commercial airlines.
They may also work for affluent individuals who own private jets or choppers.
Government organizations and personnel also require the services of flight attendants.
Flight attendant vacancies are usually placed online on the website of airlines and/or recruitment agencies.
Also, they may be advertised in local and national newspapers and magazine publications.
How Much Do Flight Attendants Make?
On average, flight attendants make up to $50,500 annually, which is $24.28 per hour.
Flight attendants’ salaries range from $26,860 annually to $79,520 annually.
These figures are peculiar to those working in the United States and may differ depending on your location.
The salary of a flight attendant may be influenced by location, employer, qualification, and experience.
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Flight Attendant Work Environment and Schedule
Flight attendants are representatives of their company, so they must always appear and act professionally.
Tattoos or body piercing aside from female earrings should not be visible in your uniform.
Usually, flight attendants work in the cabin of aircraft.
Working during holidays, at weekends, in the evening, and at night is one of those things you should expect as a flight attendant.
Newly employed flight attendants are expected to be ready to work anytime they are called upon.
Flight attendants following international flights should be ready to stay away from home for some days or weeks.
Flight Attendant Job Outlook
Employment opportunities for flight attendants are expected to increase by 10% from 2016 through 2026, according to the U.S bureau of labor statistics.
This increase will be driven by the production of larger aircraft capable of carrying more passengers.
The 10% increase is more than the average 7% increase estimated for other occupations.
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Conclusion: Flight Attendant Job Description Guide
Before I put the final full stop on this job description, it is important to note that candidates who speak more than one international language are preferred for this role.
Applicants are free to make use of this job description to prepare their professional flight attendant resume.
Also, employers can use this guide as a template for creating their unique flight attendant job description.
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