Front Desk Personnel (Male) at the Space Management

The Space Management – Our client is recruiting to fill the position below:

Job Title: Front Desk Personnel (Male)

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

  • As a Front desk personnel, you are the face of the hotel.
  • Your core responsibility will be to welcome guests, check-in and check out guests and provide administrative support at the front desk.
  • An ideal candidate must be trustworthy and able to work well with little to no supervision.
  • The satisfaction and comfort of each guest should be your top priority.

Responsibilities

  • Understand & amplify the total customer experience
  • Welcome and greet guests on arrival
  • Answer and direct incoming calls
  • Make and confirm reservations for guests
  • Process and confirm guests’ payments
  • Maintain updated records of guest room bookings
  • Manage online and phone reservations
  • Perform all check-in and check-out tasks
  • Upsell additional facilities and services, when appropriate
  • Liaise with the housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
  • Provide information on direction, logistics and tourism spots to guests
  • Respond to guests’ complaints in a timely and professional manner.

Requirements

  • Minimum qualification of a Bachelor’s Degree
  • 2 years experience.
  • Must be MALE
  • Great verbal and written communication skills
  • Must love people and be patient
  • Neat and professional appearance
  • Self-starter, able to work independently, and enjoys creating and implementing new initiatives
  • Skilled with the use of Microsoft office tools
  • Excellent organizational and multitasking skills.

Salary
N70,000 – N80,000 Monthly.

Application Closing Date
6th April, 2022.

How to Apply
Interested and qualified candidates should send their Resume to: contact@thespace.com.ng using the Job Title as the subject of the email.

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