Logistics Coordinator Job Description| Duties & Responsibilities

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A perfect logistics coordinator job description contains the duties, responsibilities, skills, and academic qualifications a logistics coordinator must do or have.

It should also contain the monetary benefits of logistics coordinators.

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This free guide on a logistics coordinator’s job description contains all that and even more.

Logistics coordinators are typically employed to serve as a bridge between the production and distribution of products.

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They usually take purchase orders, prepare bills and invoices, and ship purchased products to the appropriate destination on time.

An ideal individual for this job must be able to think critically and solve problems.

You must also possess good interpersonal and communication skills.

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A good way to become a good logistics coordinator is by knowing and understanding your job description.

Therefore, I will advise you to study this guide and use it best.

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What Does a Logistics Coordinator Do?

Logistics coordinators are saddled with the responsibility of coordinating and managing all areas of sales and distribution of products.

They help speed up and promote an effective supply chain.

A logistics coordinator also manages storage activities and transportation and tracks and keeps records of stock on hand.

They organize the movement of goods from producers, wholesalers, and retailers to consumers.

Whenever shipping errors occur, logistics coordinators also track and rectify these errors.

A logistics coordinator aims to ensure that products are delivered appropriately to satisfy customers. They also inform customers whenever delivery may delay.

The services of a logistics coordinator are relevant in all production, retail, and distribution settings.

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What are the Duties and Responsibilities of a Logistics Coordinator?

As I said, a good logistics coordinator job description should contain a duties and responsibilities section.

It is important to note that this job description section is one of the most important.

Because it contains what your employer expects of you.

And, of course, you cannot do well at a job without completely understanding your duties and responsibilities.

Here are the duties and responsibilities of a logistics coordinator commonly featured in the job description:

#1. Coordinate and manage inventory

A logistics coordinator must keep track of inventory.

Before stock availability on hand is exhausted, orders for more from the manufacturer or retailer should be placed.

They also manage the storage of available stock to ensure they are always in the best condition.

 #2. Preparing purchase orders

Logistics coordinators are also in charge of adequately preparing and packing purchased orders for distribution.

They ensure the product is packaged so it cannot easily get damaged during transportation.

Then, they review orders and route purchased orders to the appropriate destination.

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#3. Shipping purchase orders

Logistics coordinators also ship orders safely and as fast as possible to buyers.

If an error occurs during shipping, they are responsible for tracking and correcting it quickly. 

Whenever the delivery of purchased orders may delay, they also reach out to buyers and inform them about the delay and why.

#4. Respond to customer’s questions and complaints

Logistics coordinators also respond to all questions from customers.

They also listen to customers’ complaints and try to satisfy them better.

#5. Negotiate with manufacturers and retailers

These individuals are also responsible for negotiating a good deal with manufacturers, wholesalers, and retailers.

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Other duties and responsibilities of a logistics coordinator include the following:

  • Training new logistics management recruits.
  • Compiling records and preparing reports of all logistics activities.
  • Preparing billings and invoice
  • Sticking to a budget and improving productivity is the most cost-effective way.
  • Adhering to all relevant policies, rules, and regulations.
  • Make sure that all services are up to standard.

What Qualifications Do I Need to Become a Logistics Coordinator?

To become a logistics coordinator, you need an associate’s or bachelor’s degree in business management, business administration, transport and logistics management, or any other related field.

During this formal education, students gain knowledge of logistics and operation management.

They also undertake class projects and some months of internships.

Through these projects and internships, prospective logistics coordinators get trained and obtain experience on the job.

College or university graduates whose only training and experience came from internships and class projects may be trained further while on the job.

Such training usually happens under the supervision of a more experienced logistics coordinator.

Some organizations prefer hiring those with up to 3-5 years of experience working as juniors to senior or more experienced logistics coordinators.

In a situation where competition for the Job is high, candidates with master’s degrees in transport and logistics management or other similar or relevant fields may be given preference.

Logistics coordinators can also successfully complete a master’s degree program while working.

This could increase position, salary, and other monetary benefits.

Employers also require applicants to be skilled in logistics and other computer software.

Logistics coordinators must also have good knowledge of supply chain and inventory management.

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What Skills Does a Logistics Coordinator Need?

In a logistics coordinator job description, employers also include certain skills they look out for in a good logistics coordinator.

This is because these skills are very relevant when performing or carrying out the duties of a logistics coordinator.

Here are some of the regularly featured skills in the job description of a logistics coordinator:

#1. Communication Skills

Logistics coordinators are expected to communicate effectively in writing and verbally as well.

They should be able to relate both technical and non-technical issues at all times.

Good communication is never one-sided; therefore, a good logistics coordinator should also possess good listening abilities.

Not listening patiently will give a logistics coordinator many disservices when responding to customers’ questions or complaints.

#2. Interpersonal Skills

These individuals are also expected to possess good interpersonal skills.

Because they are expected to develop good relationships with suppliers, retailers, and producers.

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#3. Customer Service Skills

Customer service skill is greatly affected by communication and interpersonal skill.

An ideal logistics coordinator should be customer service-oriented.

Poor customer service may result in the loss of existing and potential buyers.

#4. Problem-Solving Skills

In the duties and responsibilities section, it has been stated that logistics coordinators track and rectify shipping errors.

Shipping errors are not the only error logistics coordinators face; errors can even occur during storage or record-taking.

Therefore any individual who must succeed in logistics coordination must be able to think critically and come up with good solutions to problems.

#5. Organizational Skills

Logistics coordinators take numerous orders daily and are responsible for delivering each order to the appropriate buyer.

A logistics coordinator must be organized and detail-oriented to do this without mistakes.

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#6. Speed and Accuracy

A good logistics coordinator should also be capable of carrying out duties as quickly as possible without mistakes.

This way, so many tasks will be done within a short time.

And also customers will be satisfied better.

Where Do Logistics Coordinators Work?

Some of the typical employers of logistics coordinators include:

  • Logistics companies
  • Transport companies
  • Manufacturing companies
  • Retailers

Logistics companies that are one of the top employers of logistics coordinators rank top on the list of richest companies in the world.

Amazon is a very good example of such a logistics company.

Logistics coordinators privileged to work in such organizations are usually well paid.

Vacancies for logistics coordinators are usually posted online or in local newspapers or radio stations.

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How Much Do Logistics Coordinators Make?

According to Indeed, logistics coordinators earn $16.72 per hour.

Your salary as a logistics coordinator may differ depending on your geographical location, employer, qualification, and experience.

Those with more experience and qualifications usually earn more than their less experienced and qualified colleagues.

Logistics Coordinator Work Environment and Schedule

Logistics coordinators usually work in offices and regularly visit the warehouse, but they are not in charge of delivering the product directly to consumers.

That is the work of a delivery man. Therefore they do not always have to leave the company’s premises for work.

Except in situations where the warehouse is distant from the office.

Depending on the size and type of organization they work for, they may work a full day at regular working hours or take shifts.

What Should I Include in My Logistics Coordinator Job Description

A logistics coordinator’s resume should contain all necessary information relevant to the field.

Information like years of experience, previous working places, qualifications, hard skills, and soft skills should be featured.

During interviews, questions regarding this information may be asked.

When asked, applicants are expected to refer to them when responding.

Don’t hesitate to use this perfect guide for the logistics coordinator job to create a professional resume that supports your goal.

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Summary of Logistics Coordinator Job Description

Logistics director and logistics manager are similar titles for logistics coordinator.

This free guide on the job description of a logistics coordinator was written with aspiring or prospective logistics coordinators in mind.

But, it can serve as an ideal template for creating a logistics coordinator job description.

Employers who intend to use it as a job description template should feel free to make necessary adjustments to it to suit their organization’s needs.

Other job descriptions:

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