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Community Manager at the Space Management

The Space is a contemporary coworking centre that is home to productivity, innovation, co-creation, and the stars of today and tomorrow.

We are recruiting to fill the position below:

Job Title: Community Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

  • We are looking to hire a female community manager who will make customers feel welcome and at ease. As the community manager, you are responsible for managing, improving, and leveraging relationships within the coworking space.
  • You will be in charge of all operational functions e.g. facility management – ensuring the coworking space is clean, inventory is updated, and vendors deliver without disruption. Member Management – develop a system to manage space, member invoices, and client issues.
  • Marketing – Manage marketing campaigns and engagement through email and phone. Business Development and Sales – Conduct onsite tours, CRM, follow up with leads, and sign members up. Provide administrative support across the organization, and manage the entire community.

Responsibilities

  • Understand & amplify the total customer experience
  • Welcome members and guests on arrival
  • Provide information and support as required by members and guests via email, telephone, or in-person
  • Create and implement processes
  • Coordinate other support personnel, handle all vendor negotiations, and update vendor logbooks
  • Ensure all utility and governance-related bills are treated when due
  • Ensure office supplies are always available and keep an accurate inventory of stock and reorders
  • Keep updated records of office expenses and costs
  • Arrange travel and logistics when necessary
  • Ensure maintenance and repairs are carried out when due
  • Update calendars and schedule meetings
  • Perform other clerical duties such as filing, photocopying, printing, and scanning
  • Send out invoices and receipts when due
  • Update client database frequently
  • Manage social media pages as required
  • Identify community initiatives that will keep the community engaged.

Requirements

  • Must have a university Degree
  • Must be Female
  • Must live within Lagos Island
  • Must be process-oriented
  • Experience with increasing responsibility in either a sales or customer service role
  • Demonstrated project management skills
  • Experience managing corporate social media campaigns
  • Passion for the community
  • Interest in working independently with only occasional interactions with the owners
  • Fluent in English.

Salary
N100,000 – N130,000 monthly.

Application Closing Date
29th March, 2022.

How to Apply
Interested and qualified candidates should send their Resume to: contact@thespace.com.ng using the Job Title as the subject of the email.

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