Manager – Channel Management (Trade Partners), Commercial at MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Manager – Channel Management (Trade Partners), Commercial

Job Identification: 1220
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Category: MTN Level 3
Reports To: Senior Manager – Head Distribution
Division: MoMo Payment Service Bank


  • Develop specific go-to-market strategies for assigned channels
  • Lead channel transformation, when required, to drive new routes to market and improve efficiency to drive cost savings
  • Develop and execute channel strategy to accelerate targeted revenue growth
  • Own roadmap for delivery of channel changes based on consumer insights and business requirements
  • Manage channel lifecycle with specific focus on rationalization and elimination of duplicative channels, introduction of enhanced service offering, re-design of existing channel capabilities
  • Perform data analytics across each of the assigned channels to identify business trends and opportunities for growth
  • Lead all joint business planning activities with channel partners
  • Monitor and prepare periodic reports on channel profitability, operator performance and sales performance trend and generate periodic channel assessment reports for channel performance review
  • Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of Fintech products and services in the region
  • Develop and execute territory-specific initiatives and manage profitable and sustainable partnerships to ensure achievement of the Fintech business objectives in the region
  • Drive the integration of channel strategy by developing action plans for achieving targets and ensuring effective execution
  • Liaise with management to identify and attend to specific distributor/channel needs, and resolve problems
  • Implement and execute policies, procedures and guidelines cascaded by the functional lead and ensure the team complies with the same
  • Comply with the set governance mechanisms, under supervision from the functional lead and ensure alignment within the team.
  • Cascade the Group Fintech budget, analytics and reporting framework in the sub-function, under direction from the SM Distribution
  • Evaluate the efficiency and effectiveness of Channels strategies and propose and offer suggestions for improvements
  • Demonstrate a clear understanding of statutes and regulations related to business operations and channel management in the OpCo, financial institutions and the telecommunications sector
  • Act as first point of contact for partners and gather insights on product uses and needs
  • Identify and share opportunities for operational improvements
  • Manage affiliate partner relationships and process applications
  • Plans and manages the distribution of Fintech services and products through various channels.


  • First Degree in any commercial  discipline or its equivalent in area of specialization
  • Fluent in English.


  • 6 – 13 years relevant work experience which includes:
    • Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
    • Experience in Fintech, banking or Mobile Money is preferred
    • Experience in Digital Channel development and management
    • Experience working in a global / multinational enterprise with a good understanding of emerging markets is preferred.

Application Closing Date
11th March, 2022 (11:59 PM).

How to Apply
Interested and qualified candidates should:     
Click here to apply online

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