What is the Job Description of a Housekeeper?

After reading this job description, you will have a detailed understanding of what the job of a housekeeper entails.

The job of a housekeeper requires physical strength and consumes a lot of time.

Some of the duties and responsibilities of a housekeeper includes washing clothes, cleaning, making the beds and purchasing groceries and food stuffs.

They are also responsible for operating cleaning machines and ensuring that they are kept in the best conditions.

Those who require the services of a housekeeper usually look out for candidates who a qualified and possess certain attributes

Ideal candidates should have physical stamina and are given to details.

They should also possess good interpersonal and communication skills.

Employers do not always need candidates who have any form of academic certification.

Which makes it a career path to easily go into.

With this short introduction I have summaried what you need to know about housekeeping.

Now, let’s go ahead to properly explain everything step by step.


What does a housekeeper do?

Housekeepers are responsible for keeping the premises of the organisation or the apartment owner clean and organised at all times.

Aside cleaning, they are also in charge of store keeping, they purchase household supplies.

This job requires the use of modern cleaning equipmenrs and machines.

Therefore, if you are applying for this job, you need to be familiar with their use, maintenance and storage.

Performing the duties of a housekeeper requires a lot of standing, bending, lifting and walking, therefore applicants are expected to be physically fit and take their health serious.

Aside being physically fit, housekeepers are also expected to practice personal hygiene and grooming.

Some organisations usually require cleaning agencies and housekeepers to comply with National Infection Control and Control of Substances Hazardous to Health (COSHH) guidelines.

As well as all regular safety and health precautions.

If you want to know the duties and responsibilities of a housekeeper, continue reading this article.

What are the duties and responsibilities of a housekeeper?

Here are the duties and responsibilities of a housekeeper usually featured in the job description:

1. Having keen understanding of the organisation’s policies

For a housekeeper to satisfy their employers or  clients properly, it is important that they have a keen understanding of the organisation’s policies.

Also, they must stay abreast with hygiene rules.

2. Performing housekeeping duties

The primary duty of a housekeeper is to perform housekeeping duties such as:

  • Washing
  • Making beds
  • Drying
  • Ironing
  • Sorting
  • Folding
  • Dusting

Almost everything that concerns cleaning is the responsibility of a housekeeper.

3. Returning lost but found items 

While performing your daily tasks as a housekeeper, you may come around items that were forgotten in the room.

In such a situation, it is  your duty to return such items to the management.

4. Bring areas that need repair to the attention of the management

Also, in the course of cleaning and arranging the environment, a housekeeper is prone to observing areas that may need repair before the apartment owner or the company’s management.

As such, it is your duty to bring areas they need repair to your employer.

5. Maintain cleaning equipment?

Housekeepers are usually in charge of using and operating cleaning equipment.

Therefore, it is also their responsibility to ensure that you store those equipment in their unique conditions.

Other duties and responsibilities of a housekeeper includes:

  • Ensure that you securely keep the belongings of customers
  • Formally request for housekeeping needs from the management.
  • Emptying trash cans into a sanitary container.
  • Clean carpets using a vacuum cleaner.
  • Inspect rooms to ensure that all appliances are working properly
  • Adhere to all company safety and security measures.
  • Replenish room supplies such as soaps, towels and drinking glass.
  • Inspect room mattresses periodically.

Domestic housekeepers wash places, prepare meals and also take care of children.

What qualification do I need to become a housekeeper?

You don’t need any academic certification to become a housekeeper, but having a high school diploma or GED is advantageous.

Employers usually look out for candidates who have experience in the use of Cleaning equipment and chemicals.

Also, they should be familiar with the specific cleaning procedure the organisation makes use of.

You need expert owledge of cleaning materials that are sensitive is also required.

Those who desire to pursue a better career in housekeeping may obtain an associate and bachelor’s degree in hotel and hospitality management.

Such educational advancement will enable you to handle more senior housekeeping roles.

A successful housekeeper must be physically fit.

This is because their job requires a lot of strength to pull through.

Oftentimes, employers prefer hiring those who have a level of experience in cleaning, housekeeping or janitorial duties.

But prospective house keepers who do not have any form of experience, can receive on the job training by more experienced colleagues.

What skills should a housekeeper have?

Although no academic certification is mandatory for housekeepers, employers prefer employing those with certain skills.

As such, a complete job description should contain the essential skills a housekeeper should have.

Possessing these skills or attributes makes it much easier for a housekeeper to do his or her job.

Here are some of the skills every good housekeeper should have:

1. Communication skills

Inasmuch as housekeepers carry out most of their duties indoors,  they skill come in contact with people.

Those who work in hotels do not come in contact with their colleagues only, but visitors as well.

Therefore a successful housekeeper should be able to communicate.

They should be able to relate necessary information to the appropriate part verbally and in writing as well.

2. Interpersonal skills

It is also relevant for a housekeeper to develop good relationships with colleagues, visitors or house owners.

Therefore a good housekeeper should possess solid interpersonal skills.

3. Customer service skills

Housekeepers who work in hotels and have contact with visitors must have good customer service orientation.

This is because poor customer service would result in loss of customers.

4. Attention to details

Most of the duties of a housekeeper requires giving attention to details.

This is important because it enables a house to give attention to areas that may be hidden and can easily be ignored.

5. Integrity 

As a housekeeper, whether you work in a hotel or at an apartment, it is important to be trustworthy.

All housekeepers must know what is confidential and keep it that way.

6. Organisation skills

A good housekeeper must also be organised.

After cleaning, they should be able to put everything back in place.

Where do housekeepers work?

There are two types of housekeepers, which are:

  • Domestic housekeepers
  • Hotel housekeepers

From the above titles, you can easily tell that housekeepers work at private apartments and hotels.

Vacancies are usually advertised online on the website of hotels and recruitment agencies.

Advertisements may also be done offline on radio and television stations as well as local and international newspapers.

How much do housekeepers make?

The salary or wage of a housekeeper may be influenced by the following factors:

  • Location: in a geographical location where the economy is poor, housekeepers may not be paid well.
  • Employers: Those who work in large hostels or for affluent individuals are usually earn better than others.
  • Experience: More experienced housekeepers may have reasons to bargain a better pay with employers.
  • Qualification: More qualified candidates are not just preferred, but are also paid better than their less qualified colleagues.

Your scope of work and season may also influence your wage.

On the average, housekeepers in the United States earn up to $11.30 per hour, according to indeed.

Oftentimes, they need to work extra time, and this attracts extra stipends.

Housekeepers work environments and schedule

Housekeepers usually work indoors in the laundry room.

Domestic housekeepers may have to clean all the rooms in an apartment.

Also, the services of a hotel housekeeper may be required in rooms either when a guest is present or not.

Therefore, as much as these individuals work indoors, they also come In contact with people.

Typically, a domestic housekeeper may work full time or part time.

Whereas, hotel housekeeper’s working hours and days depend on their shift.

One common thing with both types of housekeepers is that they both work on weekends and evenings

What should I include in my housekeeping resume?

 If you want to create a professional resume, don’t hesitate to make use of this job description.

Here are certain things you should consider including in it:

  • Years of experience
  • Place of experience
  • Qualification
  • Hard skills
  • Soft skills

When you are asked questions during your interview, you should also make reference to the above information.

Conclusion: Housekeeper job description guide

Housekeeping may be a very stressful job, but it is one of the easiest career paths to go into.

This is because it does not necessarily require any form of formal education, and on the job training is usually available.

Employers can also use this job description as a template for creating their own unique housekeeper job description.

On that note, they are free to make changes and adjustments to it if they need to.

Here are some other job descriptions you may want to read:

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